Pricing system

Pricing built around rollout depth, not generic seat math.

DeskNova pricing matches the reality of e-commerce support operations: faster responses, multilingual coverage, and cleaner escalation paths that scale with your queue.

What every plan keeps intact

The brand experience, the multilingual support layer, and the analytics-first operating model remain consistent across every tier.

Starter

$299

/month

A lean support launch for e-commerce teams that need always-on coverage without a heavy implementation footprint.

Launch the AI support layer, widget, and baseline analytics with a clean operating model from day one.

24/7 AI support foundation
9-language customer conversations
Core widget and API setup
Baseline analytics visibility
Fast launch posture for smaller teams
Start Starter
Most active rollout

Growth

$799

/month

The main rollout for brands with rising support volume, more operational complexity, and stricter service expectations.

Add deeper workflow configuration, stronger reporting structure, and cleaner escalation design for a larger support queue.

Everything in Starter
Expanded automation playbooks
Priority implementation guidance
Deeper analytics and resolution reporting
Stronger handoff support for human agents
Built for higher-volume customer operations
Choose Growth

Scale

$1,999

/month

A higher-touch deployment path for larger brands that need more tailored support architecture and operational control.

Designed for support teams that need more complex rollout planning, more tailored automation, and a stronger enterprise path.

Everything in Growth
Advanced rollout support
Higher-complexity implementation scope
Strategic customization path
Enterprise-ready operating model
Plan for Scale
Comparison

The difference is rollout depth and support complexity.

LayerStarterGrowthScale
Coverage24/7 front-line AI24/7 with deeper workflows24/7 with tailored rollout
Languages9 included9 included9 included
Implementation depthLean launchGrowth workflowsHigh-touch rollout
Analytics postureBaseline visibilityOperational reportingStrategic support visibility
Pricing FAQ

The usual rollout questions.